Shipping Policy
This Shipping Policy outlines how orders are processed and delivered when you purchase from Mahizhmati, operated by Winvani Enterprises. By placing an order, you agree to the terms below, which are designed to ensure clarity and a smooth delivery experience.
Business Address:
Winvani Enterprises
Site No : 133, S.F.No. 79/3-BIF, Kalaiyagam,
Saibaba Colony, Kittasurampalayam,
Pollachi – 642002, Tamil Nadu, India
Customer Support Email: winvanienterprises@gmail.com
1. Order Availability
All orders are subject to product availability. While we regularly update our inventory, occasional discrepancies may occur.
If any item in your order is unavailable, we will:
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Ship the available products, and
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Contact you to confirm whether you prefer to wait for restocking or receive a refund for the unavailable item.
2. Shipping Charges
Shipping fees are automatically calculated at checkout based on the order’s weight, size, and delivery location.
The amount shown during checkout will be the final shipping cost, and it will be included in your total payment.
3. Delivery Guidelines
3.1 Estimated Transit Time
Most orders are delivered within 2 to 7 business days, depending on the destination.
3.2 Order Dispatch
Orders are typically packed and shipped within 2 business days after payment confirmation.Our dispatch operations run Monday to Saturday, excluding public holidays. During holidays, slight delays may occur, but we always aim to minimize disruptions.
3.3 Address Modifications
Delivery address changes can be accommodated only before the order is dispatched. Please contact us promptly if you need to update your address.
3.4 Out-of-Stock Items
If a product becomes unavailable after your order is placed, we will ship the remaining items and automatically initiate a refund for the unavailable product.
3.5 Delivery Delays
If your order has not arrived within the estimated timeframe, please contact us so we can coordinate with the courier partner and assist you.
4. Shipment Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS. This allows you to monitor your shipment in real time based on updates from the logistics provider.
5. Damaged Parcels
If your package appears damaged at the time of delivery, please refuse the parcel if possible and inform us immediately.
If the parcel was delivered in your absence and you later notice damage, contact us with photos and order details so we can assist you with the next steps.
6. Customer Support
For any questions related to shipping, delivery, or orders, please reach out to us:
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